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招聘职位
·工艺工程师-真空钎焊
·售后服务工程师
·工业工程师(精益生产)IE Engineer
·设备维护经理
·建模仿真工程师
·Quality system Engineer
·空调实验员
·CFD Engineer
·模具工
·工艺工程师-真空钎焊
·Strategic Purchaser (OEM)
·产品开发工程师
丹佛斯(杭州)板式换热器有限公司
  企业简介 招聘职位 售后服务工程师  
 售后服务工程师
职位类型: 全职 薪金待遇: 面议
招聘部门: 不限 招聘人数: 1人
发布日期: 2010-09-29 截止日期: 2011-10-12
岗位类别: 客服/技术支持类-售后服务专员 工作地区: 杭州市-下沙区
学历要求: 本科以上 工作年限: 3-4年以上
年龄要求: 23-23岁 性别要求:

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 职位描述
· Analyze the products which clients refuse to take and have doubts on, collect and report the information about the products that clients have returned, · Organize other department to make corrective and prevent actions for the customer complaint and report to customer by 8D or following customer’s requirement. · Take actions to close the customer complaint in time. · Quality service on spot. When clients have any doubts on the provided products, quality analysis and technology support will be provided to them on spot. · Communicate with customer for any special requirements, like product, environment requirement and inform to internal department. · Complete monthly report or some temporary reports about the customer complaint handle and after service information, like PPM, handling lead time… · Improvement project handling, work as a project manager or project member to complete product or process improvement project. · Complete the project appointed by supervisor. Separate the wastes, save resources and comply related legislation required by environment system.
 具体要求
· Mechanical engineering degree or relevant, Air-condition background or experience is prefered. · Minimum 3 years experience as a quality engineer/Customer service/product engineer in a international company. · Well knowledge about ISO9001 system or TS16949 system and quality tools like 8D… · Good communication skill. · Oral and written English is required. · Good practical computer skills (MS-Office/MS-Outlook/). Personal requirements: · Ability to work effectively as part of a goal-oriented team, as well as communicating frequently and successfully with the team and other departments within the company. · Analytical working method. · Working active and initiative. · Comply with all company related management policies, such as environment protection and resource saving etc.

 面试须知

  
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公司简介:
丹佛斯是欧洲最大的制造公司之一,公司历史有机。丹佛斯以制造业闻名于世,拥有世界先进的制造生产线,并且在环保和安全生产方面走在世界企业的前列,丹佛斯的用户遍布世界各地,在全球拥有较高的知名度。为人类创造更安全舒适和环保的生存环境是丹佛斯的使命。 丹佛斯对中国的经济可持续发展有着长期的承诺。作为在欧洲成长起来的全球领先者,我们非常自豪地将中国作为我们的第二家乡市场。我们遵守当地的所有法律法规,依法纳税,积极赞助各种社会公益活动。公司为员工提供专业的职业发展路线和个人成长机会,包括每年派遣员工远赴丹麦进行培训。 丹佛斯中国在北京、上海、天津、广州、沈阳、青岛、成都和西安等12个城市设有销售办事处,在天津、杭州、鞍山等5个城市建有生产工厂。丹佛斯中国现有员工2600多人,在不久的将来这个数字将随着丹佛斯业务在中国市场的发展而迅速增长。我们期待有志之士的加入,与丹佛斯中国一同快速成长。 合作网站;杭州下沙人才网(www.hzxsrc.com)

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